We have a 30-day return policy — you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Contact us at help@shophotdawgs.com to start a return. Returns must be sent to:
[Return address — add before launch]
If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Please inspect your order as soon as it arrives. If an item is defective, damaged, or you received the wrong item, contact us right away so we can evaluate the issue and make it right.
Once we've received and inspected your return, we'll let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always reach us at help@shophotdawgs.com for any return question.
Last updated: August 2026